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Legal
Privacy Policy
Last Updated: February 14, 2026
At CoolPlaces, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal data in accordance with global standards including GDPR and CCPA.
1. Information We Collect
We collect information that you provide directly to us when you create an account, make a booking, or communicate with us.
- Identity Data: Name, username, and social media identifiers.
- Contact Data: Email address and phone number.
- Usage Data: Information about how you use our website and services.
2. How We Use Your Data
We process your personal information for the following purposes:
- To provide and maintain our Service.
- To manage your account and bookings.
- To comply with legal obligations.
- To provide personalized travel recommendations.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share information with trusted third-party providers (such as hosting services or analytics partners) only to the extent necessary to provide our services.
4. Your Rights (GDPR & CCPA)
Depending on your location, you have the following rights regarding your data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate information.
- Deletion: Request that we erase your personal data ("Right to be Forgotten").
- Opt-Out: Object to processing for marketing purposes.
5. Security and Retention
We implement robust security measures to protect your data. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
privacy@coolplaces.co.ke